Warranty

Warranty service includes repair or replacement of covered components as needed.

New speakers bought from this website or authorized retailers are backed by Jamie Audio’s warranty, ensuring replacement of any faulty component for a period of 5 years. 

*Excludes damages due to regular use **Shipping expenses for warranty replacements are not covered.

This warranty is valid solely for the original purchaser and cannot be transferred. To fully utilize your Jamie Audio Warranty and prevent future complications, we recommend creating a customer profile on our website and retaining your purchase receipt.

To initiate a warranty claim, please reach out to Jamie Audio via warranty@jamieaudio.com to detail the issue. A representative from Jamie Audio will guide you through the process. Please include photos of the product’s condition before shipping. For any queries about these terms or warranties, contact your authorized dealer or Jamie Audio directly at warranty@jamieaudio.com.

Our speakers are meticulously crafted with precision designs and undergo rigorous quality testing at every stage of production. Utilizing premium materials, they are engineered to deliver enduring durability and exceptional, high-performance audio reproduction.

A Warning to Our Valued Customers

The product warranty is void if purchased from an unauthorized dealer or if the original factory serial number has been altered, removed, defaced, or replaced. Protect your warranty. If you are not sure that a dealer is authorized, please contact us.

Last updated: June 2024